Shipping policy
Last Updated: August 19, 2023
Welcome to moxiegaiety.com powered by Shopify (the "Website"). We are dedicated to providing a seamless shopping experience, including timely and reliable shipping. This Shipping Policy outlines our shipping procedures and guidelines for products purchased from our Website. By making a purchase, you agree to the terms of this Shipping Policy.
1. Shipping Locations:
We currently offer shipping to United States using trusted carriers to ensure your order arrives safely and promptly.
2. Processing Time:
If you have questions or concerns about our Shipping Policy, please contact our customer service team at sales@moxiegaiety.com. We are here to assist you and ensure your satisfaction.
By making a purchase on the Website, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.
Welcome to moxiegaiety.com powered by Shopify (the "Website"). We are dedicated to providing a seamless shopping experience, including timely and reliable shipping. This Shipping Policy outlines our shipping procedures and guidelines for products purchased from our Website. By making a purchase, you agree to the terms of this Shipping Policy.
1. Shipping Locations:
We currently offer shipping to United States using trusted carriers to ensure your order arrives safely and promptly.
2. Processing Time:
- Order processing typically takes 5 business days after payment is confirmed.
- Please note that during peak seasons, processing times may be slightly longer. Any such delays will be communicated on our Website.
- Shipping time varies based on the destination and chosen shipping method.
- Estimated shipping times are provided during checkout and are based on the carrier's delivery estimates.
- While we strive to meet estimated delivery times, please understand that actual delivery times may vary due to factors beyond our control, such as customs processing and weather conditions.
- We offer a variety of shipping methods, including standard and expedited options.
- Shipping costs are calculated based on the destination, shipping method selected, and order weight/volume. These costs are displayed during the checkout process.
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's journey.
- Please note that tracking information may take a few hours to update after your order is shipped.
- For international orders, customs duties, taxes, and other import charges may apply. These charges are the responsibility of the customer and may be collected upon delivery.
- We recommend checking with your local customs office for information on potential charges before placing an order.
- In the event that a package is returned to us as undeliverable (due to an incorrect address provided by the customer, refusal to pay customs duties, etc.), we will contact you to arrange reshipment at your expense.
- If we are unable to reach you or receive a response within 5 days, we reserve the right to cancel the order and issue a refund minus shipping costs.
If you have questions or concerns about our Shipping Policy, please contact our customer service team at sales@moxiegaiety.com. We are here to assist you and ensure your satisfaction.
By making a purchase on the Website, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.